Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal information VeyraMode collects, why we use it, how it may be shared and the choices and rights available to you.
How we handle your information.
We collect and use personal information only for legitimate business purposes and in accordance with applicable data protection requirements.
Who is responsible for your personal data?
For the purposes of applicable data protection law, the controller responsible for personal data processed through VeyraMode is:
- Trading name: VeyraMode
- Legal business name: VeyraMode
- Registered / business address: Milano via garibaldi 6
- Registration / VAT number: IT13545640901
- Privacy contact: contact@veyramode.com
- Website: veyramode.com
Personal information we may collect
The information we collect depends on how you interact with VeyraMode.
Information you provide
- Name and surname.
- Email address.
- Telephone number.
- Billing and shipping address.
- Order and product information.
- Account information if you create an account.
- Messages sent to customer support.
- Return, refund and delivery-related information.
Information collected automatically
- IP address.
- Device and browser information.
- Website interactions and pages visited.
- Cookie identifiers where permitted.
- Technical and security logs.
- Referral and traffic-source information.
Information received from service providers
We may also receive information from payment providers, delivery carriers, tracking providers, fraud-prevention services, analytics providers or other companies involved in operating the store.
Why we use your information
Different processing activities may rely on different legal bases depending on the circumstances.
Payment information
Payments may be processed through third-party payment providers made available during checkout.
Where a payment provider collects card or payment account information directly, that information may be processed by the payment provider under its own privacy and security practices.
VeyraMode may receive payment-related information necessary to identify the transaction, such as payment status, transaction identifiers, amount, currency and limited billing information.
Cookies & similar technologies
VeyraMode may use cookies and similar technologies to operate the website, remember preferences, maintain shopping sessions, protect the website and understand how visitors use our services.
Necessary cookies
Some cookies are required for essential website functions, such as cart functionality, checkout, authentication, security and maintaining your session.
Analytics and advertising technologies
Analytics, advertising or other non-essential tracking technologies will be used only where permitted by applicable law and, where required, after you have made your choice through our cookie consent system.
Managing your preferences
You can use the cookie preference controls displayed on the website to accept, reject or manage optional tracking technologies where those controls are available.
You may also control certain cookies through your browser settings. Blocking necessary cookies may prevent parts of the store from functioning correctly.
Who we may share information with
We may provide personal information to service providers where reasonably necessary to operate VeyraMode and fulfil customer orders.
These recipients may include:
- Website hosting and infrastructure providers.
- Payment processors and financial service providers.
- Shipping carriers, fulfilment partners and logistics providers.
- Parcel tracking providers.
- Email and customer-support service providers.
- Security and fraud-prevention providers.
- Analytics providers, where enabled.
- Advertising and marketing platforms, where permitted.
- Professional advisers such as accountants or legal advisers.
- Public authorities where disclosure is required by law.
International data transfers
Some technology, logistics, payment or other service providers used by an online store may process information in countries outside your own country or outside the European Economic Area.
Where personal data protected by European data protection law is transferred internationally, we take steps to use an appropriate legal transfer mechanism where required, such as an adequacy decision, approved contractual safeguards or another lawful mechanism.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting, tax, security and dispute-resolution requirements.
The appropriate retention period may depend on the type of information and why it is being processed.
- Order and transaction records may be retained where necessary for accounting, tax and legal obligations.
- Customer-support correspondence may be retained while required to resolve the request and for a reasonable period afterwards.
- Account information may be retained while the account remains active and for an appropriate period afterwards.
- Marketing information may be retained until consent is withdrawn, you unsubscribe or it is no longer required.
- Security logs may be retained for an appropriate period to investigate and prevent security incidents.
Your data protection rights
Depending on the law applicable to you and the circumstances of the processing, you may have rights concerning your personal information.
Exercising your rights
To submit a privacy request, email contact@veyramode.com with the subject “Privacy Request”.
We may need to verify your identity before fulfilling certain requests so that personal information is not disclosed or changed for an unauthorised person.
How we protect your information
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Measures may include access controls, encrypted connections, security monitoring, software updates, restricted access to customer information and the use of specialised service providers.
No internet transmission or storage method can guarantee absolute security. Customers should also protect their account credentials and avoid sharing passwords with others.
Children
VeyraMode is an online fashion store intended for general consumers and is not designed specifically to collect personal information from children.
If you believe personal information belonging to a child has been submitted to us inappropriately, contact contact@veyramode.com.
Third-party websites and services
VeyraMode may contain links or integrations operated by third parties. Their handling of personal information is governed by their own privacy practices.
We encourage customers to review the privacy information provided by relevant third-party services where appropriate.
Changes to this Privacy Policy
We may update this Privacy Policy when our website, services, technology providers or legal obligations change.
When changes are made, the updated version will be published on this page and the “Last updated” date will be revised.
Contact us about privacy
If you have questions about this Privacy Policy or wish to exercise a privacy right, contact:
VeyraMode
Email:
contact@veyramode.com
Legal entity:
[LEGAL BUSINESS NAME]
Address:
[LEGAL ADDRESS]
Have a privacy question?
If you’d like to ask about how your personal information is handled or submit a data privacy request, contact our team directly.
Contact us about privacy →